Last updated February 27, 2023
This privacy notice
for Zero Nox Inc. (
), such as when you:
- Visit our website
at https://Zeronox.com , or any website of ours that links to this privacy notice
- Engage with us in
other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice
will help you understand your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or concerns, please contact
us at info@Zeronox.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but
you can find out more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking for. You can also
click here to go directly to our table
of contents.
What
personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with Zero Nox Inc.
Do
we process any sensitive personal information?
Do
we receive any information from third parties?
How
do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Click here to learn more.
In
what situations and with which
How
do we keep your information safe? We have
What
are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information. Click here to learn more.
How
do you exercise your rights? The easiest way to exercise your rights is by filling out our
data subject request form available
info@Zeronox.com
Want to
learn more about what Zero Nox Inc.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to
us
In
Short: We collect personal
information that you provide to us.
We collect personal
information that you voluntarily provide to us when you
Personal
Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
-
names
-
phone numbers
-
email addresses
Sensitive Information.
All personal
information that you provide to us must be true, complete, and accurate, and you must notify us of any
changes to such personal information.
Information automatically collected
In
Short: Some information — such as
your Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically
collect certain information when you visit, use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact information) but may include device and usage
information, such as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and reporting
purposes.
The information we
collect includes:
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- Device
Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
- Location
Data. We collect location data such as information about your device's location, which can
be either precise or imprecise. How much information we collect depends on the type and settings
of the device you use to access the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based on your IP address). You
can opt out of allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device. However, if you choose to opt
out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To provide and manage our Services. We may process your information to provide, maintain, and administer our Services and to fulfill requests or transactions.
- To communicate with you. We may process your information to respond to inquiries, provide customer support, send service-related communications, follow up with you, and assist with purchases or other transactions.
- To provide SMS communications. If you provide your mobile number and verbally consent to receive SMS communications from Zero Nox, Inc., we may process your mobile phone number and SMS consent information to send conversational text messages related to customer service, purchases, follow-ups, dispute resolution, and other business communications.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.
- To comply with legal obligations. We may process your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
Use of Mobile Information and SMS Consent.
Mobile phone numbers and SMS consent data will not be shared with third parties or affiliates
for their own marketing or promotional purposes. Mobile information will be used only for
legitimate business purposes, including customer service, purchases, follow-ups, dispute
resolution, and other communications related to providing our Services.
3. WHAT LEGAL BASES DO WE
RELY ON TO PROCESS YOUR
INFORMATION?
In
Short: We only process your personal
information when we believe it is necessary and we have
a valid legal reason (i.e.
,
fulfill
our contractual obligations, to protect your
rights, or to
If you are located
in Canada, this section applies to
you.
We may process your information
if you have given us specific permission (i.e.
In some exceptional cases, we may
be legally permitted under applicable law to process your
information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud
detection and prevention
- For business transactions
provided certain conditions are met
- If it is contained in a witness
statement and the collection is necessary to assess,
process, or settle an insurance claim
- For identifying injured, ill,
or deceased persons and communicating with next of
kin
- If we have reasonable grounds
to believe an individual has been, is, or may be victim
of financial abuse
- If it is reasonable to expect
collection and use with consent would compromise the
availability or the accuracy of the information and the
collection is reasonable for purposes related to
investigating a breach of an agreement or a
contravention of the laws of Canada or a province
- If disclosure is required to
comply with a subpoena, warrant, court order, or rules
of the court relating to the production of records
- If it was produced by an
individual in the course of their employment, business,
or profession and the collection is consistent with the
purposes for which the information was produced
- If the collection is
solely for journalistic, artistic, or literary purposes
- If the information is
publicly available and is specified by the
regulations
In Short:
We may share information in specific situations described in this section and/or with
third parties when necessary to operate our business, provide our Services, process
transactions, or comply with legal obligations.
We may need to share your personal information in the following situations:
- Service Providers. We may share your information with trusted service providers and third-party vendors who assist us with operating our website, providing our Services, processing transactions, customer support, communications, technology, hosting, and other business functions. These service providers may only use your information as necessary to perform services on our behalf and are not authorized to use your information for their own marketing purposes.
- Business Partners. We may share information with business partners when necessary to provide requested products or services, fulfill transactions, or support our business operations. Mobile phone numbers and SMS consent information will not be shared with business partners or affiliates for their own marketing or promotional purposes.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, or other transfer of all or a portion of our business to another company.
- Legal Requirements. We may disclose your information when we believe disclosure is necessary to comply with applicable law, legal processes, governmental requests, court orders, or other legal obligations.
- Protection of Rights and Safety. We may disclose information when necessary to protect the rights, property, or safety of Zero Nox, Inc., our customers, users, employees, or others, or to investigate, prevent, or respond to fraud, security issues, or other potentially harmful activity.
SMS and Mobile Information.
Mobile phone numbers and SMS consent data will not be sold, transferred, or shared with
third parties or affiliates for their own marketing or promotional purposes. This
information may be shared with service providers when necessary to facilitate requested
SMS communications and provide our Services. SMS consent information will not be used
for purposes unrelated to the communications for which the user provided consent, except
as required by law.
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5. HOW
LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We keep your
information for as long as necessary to
We will only keep
your personal information for as long as it is
necessary for the purposes set out in this
privacy notice, unless a longer retention period
is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no
ongoing legitimate business need to process your
personal information, we will either delete or
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6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal information through appropriate administrative,
technical, and organizational security measures.
We have implemented reasonable administrative, technical, and organizational safeguards
designed to protect the security of personal information we process. These safeguards
are intended to prevent unauthorized access, use, disclosure, alteration, or destruction
of user information.
We take reasonable measures to protect mobile phone numbers and SMS consent information
from unauthorized access or disclosure. Access to personal information is limited to
authorized personnel, contractors, and service providers who require the information
to perform legitimate business functions.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to
be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will never be able to defeat our security measures or
improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
```
7. DO WE
COLLECT INFORMATION FROM
MINORS?
In
Short: We do not
knowingly collect data from or market to
We do not
knowingly solicit data from or market to
children under 18 years of age. By using the
Services, you represent that you are at least 18
or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use
of the Services. If we learn that personal
information from users less than 18 years of age
has been collected, we will deactivate the
account and take reasonable measures to promptly
delete such data from our records. If you become
aware of any data we may have collected from
children under age 18, please contact us at
info@Zeronox.com
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8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Depending on your location and applicable privacy laws, you may have rights that
allow you greater access to and control over your personal information. You may
review, change, or request deletion of your information as permitted by applicable law.
In some regions, you may have certain rights under applicable data protection laws.
These may include the right to request access to and obtain a copy of your personal
information, request correction or deletion, restrict the processing of your personal
information, request data portability where applicable, and object to certain processing
of your personal information.
You can make a privacy request by contacting us using the contact details provided in
the section
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
below.
We will consider and act upon privacy requests in accordance with applicable
data protection laws.
Withdrawing Your Consent:
If we are relying on your consent to process your personal information, you may
withdraw your consent at any time by contacting us using the contact details provided
in the section
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
below.
SMS Opt-Out:
You can stop receiving SMS messages from Zero Nox, Inc. at any time by replying
STOP to any SMS message. After you send STOP, you will receive
confirmation that you have been unsubscribed, and you will no longer receive
conversational SMS messages unless you provide consent again. You may reply
HELP to any SMS message for assistance.
Please note that withdrawing consent does not affect the lawfulness of processing
conducted before consent was withdrawn, nor does it affect processing conducted
on other lawful grounds where applicable.
If you have questions or comments about your privacy rights, you may email us at
info@zeronox.com.
```
9.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers
and some mobile operating systems and mobile
applications include a Do-Not-Track (
10. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes, if you
are a resident of California, you are granted
specific rights regarding access to your
personal
information.
California Civil
Code Section 1798.83, also known as the
law, permits our users who are California
residents to request and obtain from us, once a
year and free of charge, information about
categories of personal information (if any) we
disclosed to third parties for direct marketing
purposes and the names and addresses of all
third parties with which we shared personal
information in the immediately preceding
calendar year. If you are a California resident
and would like to make such a request, please
submit your request in writing to us using the
contact information provided
below.
If you are under
18 years of age, reside in California, and have
a registered account with Services, you have the
right to request removal of unwanted data that
you publicly post on the Services. To request
removal of such data, please contact us using
the contact information provided below and
include the email address associated with your
account and a statement that you reside in
California. We will make sure the data is not
publicly displayed on the Services, but please
be aware that the data may not be completely or
comprehensively removed from all our systems
(e.g.
CCPA Privacy
Notice
The
California Code of Regulations defines a
as:
(1) every
individual who is in the State of California for
other than a temporary or transitory purpose
and
(2) every
individual who is domiciled in the State of
California who is outside the State of
California for a temporary or transitory
purpose
All other
individuals are defined as
If this definition
of
What
categories of personal information do we
collect?
We have collected
the following categories of personal information
in the past twelve (12) months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal
identifier, online identifier, Internet
Protocol address, email address, and
account name
|
|
|
B.
Personal information categories listed
in the California Customer Records
statute
|
Name,
contact information, education,
employment, employment history, and
financial
information
|
|
|
C.
Protected classification characteristics
under California or federal
law
|
Gender and
date of birth
|
|
|
D.
Commercial
information
|
Transaction
information, purchase history, financial
details, and payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and voiceprints
|
|
|
F.
Internet or other similar network
activity
|
Browsing
history, search history, online
|
|
|
G.
Geolocation data
|
Device
location
|
|
|
H. Audio,
electronic, visual, thermal, olfactory,
or similar
information
|
Images and
audio, video or call recordings created
in connection with our business
activities
|
|
|
I.
Professional or employment-related
information
|
Business
contact details in order to provide you
our Services at a business level or job
title, work history, and professional
qualifications if you apply for a job
with us
|
|
|
J.
Education
Information
|
Student
records and directory
information
|
|
|
K.
Inferences drawn from other personal
information
|
Inferences
drawn from any of the collected personal
information listed above to create a
profile or summary about, for example,
an individual’s preferences and
characteristics
|
|
| L. Sensitive Personal Information |
|
|
- Category A -
As long as the user has an account with us
- Category B -
As long as the user has an account with us
We
may also collect other
personal information outside
of these categories through
instances where you interact
with us in person, online,
or by phone or mail in the
context of:
-
Receiving
help through our customer
support
channels;
-
Participation
in customer surveys or
contests; and
-
Facilitation
in the delivery of our
Services and to respond to
your
inquiries.
How
do we use and share your
personal
information?
You
may contact us
by email
at
info@Zeronox.com ,
or
by referring to the contact
details at the bottom of this
document.
If
you are using an
authorized
agent to exercise
your right to opt out we may
deny a request if the
authorized
agent does not submit
proof that they have been
validly
authorized
to act on your
behalf.
Will
your information be shared
with anyone
else?
We
may disclose your personal
information with our service
providers pursuant to a
written contract between us
and each service provider.
Each service provider is a
for-profit entity that
processes the information on
our behalf, following the
same strict privacy
protection obligations
mandated by the
CCPA.
We
may use your personal
information for our own
business purposes, such as
for undertaking internal
research for technological
development and
demonstration. This is not
considered to be
"selling"
of your personal
information.
Your
rights with respect to
your personal
data
Right
to request deletion of the
data — Request to
delete
You
can ask for the deletion of
your personal information.
If you ask us to delete your
personal information, we
will respect your request
and delete your personal
information, subject to
certain exceptions provided
by law, such as (but not
limited to) the exercise by
another consumer of his or
her right to free speech,
our compliance requirements
resulting from a legal
obligation, or any
processing that may be
required to protect against
illegal
activities.
Right
to be informed — Request
to
know
Depending
on the circumstances, you
have a right to know:
-
whether
we collect and use your
personal information;
-
the
categories of personal
information that we
collect;
-
the
purposes for which the
collected personal
information is used;
-
whether
we sell or share personal
information to third
parties;
-
the
categories of personal
information that we sold,
shared, or disclosed for a
business purpose;
-
the
categories of third
parties to whom the
personal information was
sold, shared, or disclosed
for a business
purpose;
-
the
business or commercial
purpose for collecting,
selling, or sharing
personal information;
and
-
the
specific pieces of personal
information we collected about
you.
In
accordance with applicable
law, we are not obligated to
provide or delete consumer
information that is
de-identified in response to
a consumer request or to
re-identify individual data
to verify a consumer
request.
Right
to Non-Discrimination for
the Exercise of a
Consumer’s Privacy
Rights
We
will not discriminate
against you if you exercise
your privacy
rights.
Right
to Limit Use and Disclosure of
Sensitive Personal
Information
We
do not process consumer's
sensitive personal
information.
Verification
process
Upon
receiving your request, we
will need to verify your
identity to determine you
are the same person about
whom we have the information
in our system. These
verification efforts require
us to ask you to provide
information so that we can
match it with information
you have previously provided
us. For instance, depending
on the type of request you
submit, we may ask you to
provide certain information
so that we can match the
information you provide with
the information we already
have on file, or we may
contact you through a
communication method (e.g.
,
phone or email) that
you have previously provided
to us. We may also use other
verification methods as the
circumstances
dictate.
We
will only use personal
information provided in your
request to verify your
identity or authority to
make the request. To the
extent possible, we will
avoid requesting additional
information from you for the
purposes of verification.
However, if we cannot verify
your identity from the
information already
maintained by us, we may
request that you provide
additional information for
the purposes of verifying
your identity and for
security or fraud-prevention
purposes. We will delete
such additionally provided
information as soon as we
finish verifying
you.
Other
privacy
rights
-
You
may object to the
processing of your
personal information.
-
You
may request correction of
your personal data if it
is incorrect or no longer
relevant, or ask to
restrict the processing of
the information.
-
You
can designate an
-
You
may request to opt out
from future selling or
sharing of your personal
information to third
parties. Upon receiving an
opt-out request, we will
act upon the request as
soon as feasibly possible,
but no later than fifteen
(15) days from the date of
the request
submission.
To
exercise these rights, you
can contact
us
by email at
info@Zeronox.com
,
or
by referring to the contact
details at the bottom of this
document. If you have a
complaint about how we handle
your data, we would like to hear
from you.
11.
DO VIRGINIA RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes,
if you are a resident of
Virginia, you may be granted
specific rights regarding
access to and use of your
personal
information.
Virginia
CDPA Privacy
Notice
Under
the Virginia Consumer Data
Protection Act
(CDPA):
If
this definition
"consumer"
applies to you, we must
adhere to certain rights and
obligations regarding your
personal data.
The
information we collect, use,
and disclose about you will
vary depending on how you
interact with Zero Nox
Inc. and our Services.
To find out more, please visit
the following links:
Your
rights with respect to your
personal
data
-
Right
to be informed whether or
not we are processing your
personal data
-
Right
to access your personal
data
-
Right
to correct inaccuracies in
your personal data
-
Right
to request deletion of your
personal data
-
Right
to obtain a copy of the
personal data you previously
shared with us
-
Right
to opt out of the processing
of your personal data if it
is used for targeted
advertising, the sale of
personal data, or profiling
in furtherance of decisions
that produce legal or
similarly significant
effects (
Exercise
your rights provided under the
Virginia CDPA
More
information about our data
collection and sharing practices
can be found in this privacy
notice
If
you are using an
authorized
agent to exercise your
rights, we may deny a request
if the
authorized
agent does not submit
proof that they have been
validly
authorized
to act on your
behalf.
Verification
process
We
may request that you provide
additional information
reasonably necessary to verify
you and your consumer's
request. If you submit the
request through an
authorized
agent, we may need to
collect additional information
to verify your identity before
processing your
request.
Upon
receiving your request, we
will respond without undue
delay, but in all cases,
within forty-five (45) days of
receipt. The response period
may be extended once by
forty-five (45) additional
days when reasonably
necessary. We will inform you
of any such extension within
the initial 45-day response
period, together with the
reason for the
extension.
Right
to appeal
If
we decline to take action
regarding your request, we
will inform you of our
decision and reasoning behind
it. If
you wish to appeal our
decision, please email us at
info@Zeronox.com
12.
DO WE MAKE UPDATES
TO THIS
NOTICE?
In
Short: Yes,
we will update this notice
as necessary to stay
compliant with relevant
laws.
We
may update this privacy
notice from time to time.
The updated version will be
indicated by an updated
"Revised"
date and the updated
version will be effective as
soon as it is accessible. If
we make material changes to
this privacy notice, we may
notify you either by
prominently posting a notice
of such changes or by
directly sending you a
notification. We encourage
you to review this privacy
notice frequently to be
informed of how we are
protecting your
information.
13.
HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE?
If
you have questions or
comments about this notice,
you may
email us at
info@Zeronox.com
or
by post
to:
14.
HOW CAN YOU REVIEW,
UPDATE, OR DELETE
THE DATA WE COLLECT
FROM
YOU?